I lived in the States from March 2002 until August 2007. I was a comcast customer for 100% of that time, having free basic cable as part of my rental package at the townhouse. I can’t say I hated Comcast, and in fact I really liked their dual-tuner DVR solution. I tried out the TIVO as a replacement and found it too cumbersome a soultion (after having the Comcast solution for over a year at the time). When I returned to Canada, I lived with my parents out in boonies (Kincardine) where the local Cable company had the same basic hardware and sofware as Comcast, which was great. The software was easy to use, allowed me to set up reminders and search for shows by name. Great, huh? I could set up season passes for shows and be reminded on screen that they were on, pressing the swap button let me swpa between tuners with impunity and both had a good hour long stream in reserve. TV viewing heaven.
The best I can say for the Rogers DVR is that I could pause TV.
I couldn’t search for shows by name, I had to scroll through an alphabetic list of every occurence of a given show, with shows thaty are syndicated in there, we had hundreds of identical listings to scroll through. This took ages.
When I did find a show I wanted to record, I could set it to record a number of occurances, but no season pass and no “record only new shows” option was available, I also had to make sure I was recording it on the channel I wanted to. With newer shows that were also syndicated, this was giant pain in the ass.
Then there is the HD handling, can’t they figure out how to push all NON HD content at 480p or 480i so that we don’t have to have all the damn bars burning my CRT?
Big Red, you need to get in touch with comcast and get your cable hardware in order, this software has been around since before I left Canada in 2002. It’s time to upgrade.